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Sales skills | Customer Retention | Hiring

Understand how to identify the right sales skills for customer retention. It helps in recruiting suitable sales agents.

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Tips for entrepreneurs during Small Business Week | New Orleans CityBusiness

May 1 – 7 is Small Business Week.

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What about mortgage application fallout rates?

As lender margin compression rises, we must understand our mortgage application fallout rates to increase revenue.

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Frederick-reichheld
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Why a Healthy Obsession With Your Clients Is a Good Thing

The client lifecycle isn t a straight line from discovery to sale.

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Allen Harris: 'My customers love me,' and other lies business owners tell themselves

“Our customer service,” replied David.

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