Im brian duffy. Tia im tia ewing. The snow is making its way out of town just in time for comiccon to move right on in. Meteorologist sam roberts is in the First Alert Weather Center with the details on what to expect. Will it be a warmup . Samantha a big warmup this weekend, guys. A 30degree difference between todays high and sundays high. It will be crazy warm by the end of the weekend. For now, it is chilly out there. I want to take you straight to the maps. If youre only up with us at 6 01 on friday because youre traveling, literally all the weather in the lower 48 is east of the mississippi river. To the west there is nothing happening, nothing. Look out towards billings, denver, dallas, minneapolis. Its like crickets out there. Everything is centered around the great lakes or up into the northeast and new england. The south is quiet. So if youre travel plans take you somewhere far away from the likely not going to run into any inclement weather. On the weather maps we have snowsh
In all four states, there was some amount of difficulty with either the online portal or the oncall center. In the statebased, navigators had backend access into the portals. And really make sure to assist a consumer all the way through enrollment. Furthermore, they had direct contact and regular contact, sometimes daily, with the state exchange leadership. So they could get realtime results back. A federal portal and call center for states. It was a huge task. Our primary lines of communication were through our grant officers and regional offices. The information had to kind of travel through different level also to the folks working the call centers. The challenge, my colleagues also talked about is low health literacy, the complexity of choosing a health plan is the greatest challenge a navigator faces. Both statebased exchanges and federal exchanges received some combination of training that was required. But felt committed our n navigators needed more. Both in advance of open enro