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FAIRFIELD-SUISUN, CALIFORNIA Victims of EDD debit card fraud say Bank of America made it too difficult to recoup stolen money [San Francisco Chronicle] Apr. 3 It was an unpleasant surprise for Jennifer Yick when the Bank of America debit card holding her unemployment benefits was declined by a store. The San Francisco resident knew she had more than $400 in the account. She logged into the bank website and saw four hefty DoorDash charges even though she has never used the food delivery service. “I felt sucker-punched,” she said. “They just drained it.” Then she embarked on a lengthy quest “the tale of unending phone calls, hours on hold,” she said to contact Bank of America about the theft.

United statesLos angeles countySan franciscoD san franciscoWilliam halldinFaiz ahmadPitre mccarthyJennifer yickBrian danitzFrank jaworskiBrian putlerDavid chiuMary alexanderCalifornia unemployment development departmentA january assemblyUs district court