Aloke Bajpai was all praise for Shankar and his exceptional customer service that he provided with a smile at all times. He also highlighted that the companies that treat their employees well always have the highest level of consumer satisfaction.
A post about a professional ultra-cyclist sales executive at Decathlon s Gurugram store went viral on Twitter over the weekend. On meeting Shankar, Aloke Bajpai praised Decathlon for hiring "customer-obsessed folks" who were passionate about sport.