“I absolutely couldn’t sleep,” she said. Hafkin spent three hours that night trying to book another appointment through the state’s website. As of Thursday morning, she had struck out.
By Wednesday afternoon, state lawmakers were demanding that Gov. Charlie Baker fix the complicated appointment system. Emergency legislation reportedly filed Thursday by state Sen. Eric Lesser, D-Longmeadow, calls for a hotline in multiple languages and a one-stop, online sign-up for vaccinations accessible by desktop computer and mobile phone.
Baker said during a press conference on Thursday that the high volume of people working to secure appointments all at once made for a frustrating day, especially for those who are looking to book an appointment and couldn’t find one.