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ICMI Announces 2024 Contact Center Course Lineup, Curriculum Created to Educate and Empower Contact Center Professionals
The International Customer Management Institute , the leading global provider of comprehensive resources for customer management professionals, today announces the 2024 contact center course lineup..
Todd piccuillo
Tara gibb
International customer management institute
Trainer development workshop
Contact center supervisor fundamentals
Contact center management bootcamp
Multichannel communications for agents
Agent role in contact centers
Contact center
Contact center quality workshop
Contact center coaching for supervisors
Customer service representative
Certified trainer program
Contact center strategy
Supervisor leadership development program
Foundations in contact center metrics
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