guatemala. what s your biggest dream? to arrive to the u.s.? and the flaws of the broken u.s. immigration system co-exist. do you like science? yes. arthur arrived in december and says the wait is depressing and sad. why is it sad? [ speaking non-english ] he says it s sad because sometimes they don t have food to eat. his mom jennifer opened this food stand in front of the school. what are you waiting for? she says that the migrants here are stuck because of the cbp 1 app. the head of tijuana s migrant services says about 5,600 migrants live in shelters and the one port of entry nearby only takes 200 appointments a day. she took screen grabs. this is another one. it says that she must be close
he says it s sad because sometimes they don t have food to eat. reporter: his mom jennifer opened this food stand in front of the school. what are you waiting for? she says the migrants here are stuck because of the cbp1 app. reporter: the new app launched by the biden administration let s them set up appointments to enter the u.s. legally. getting an appointment it a big challenge. you need a cell phone, first problem. reporter: head of tijuana s migrant services says about 5,600 live in shelters and one port of entry only takes 200 appointments a day. it s not enough. reporter: saying not one person has gotten an appointment in the largest shelter in town. where jennifer wakes up at 3:00 or 4:00 a.m. to try the app.
reporter: his mother jennifer opened this food stand in front of the school. she says the migrants are stuck because of the cbp application, the new application lets asylum-seekers set up appointments so they can enter the u.s. legally under a exception. getting a appointment is a big challenge. the first problem is you need a cell phone. reporter: the head of the service says 50% of migrants live in shelters and only 200 appointments per day. not one person has gotten a appointment in the largest shelter in town. where jennifer wakes up at 3 am to try the application. she took screen grabs, the application asks for a selfie but does not capture her face.
to eat. his mom jennifer opened this food stand in front of the school. what are you waiting for? she says the migrants here are stuck because of the cbp one app. the new app, launched by the biden administration, lets asylum seekers set up appointments so they can enter the u.s. legally under an exception to title 42. getting an appointment is a big challenge. you need a cell phone is the first problem. reporter: the head of tijuana s migrant services says about 5600 migrants live in sh shelters and they only take 200 appointments a day. not one person has gotten an appointment at the largest shelter in town where jennifer wakes up at 3 or 4:00 a.m. to try the app. she took screen grabs. one is a wheel of death. the app asks for a selfie, but
dream? [ speaking non-english ] to arrive to the u.s.? and the flaws of the broken u.s. immigration system come into focus. i see little hands and bigger hand. yes, yeah. so we serve preschool age and elementary age children. reporter: the school opened three years ago, and the current border policies have migrants waiting in mexico to seek asylum in the u.s. my biggest concern is the toll that these policies are going to take on children. reporter: do you like science? yes. reporter: arthur arrived in december and says the wait is depressing and sad. why is it sad? he says it s sad because sometimes they don t have food to eat. reporter: his mom, enfor, opened this food stand in front of the school. what are you waiting for? [ speaking non-english ] she says that the migrants here are stuck because of the cbp1 app.