Florida Inspector General: Capacity for unemployment system never fully tested
Contracted to handle 200,000 users at a time, only tested for 4,200
The Chief Inspector General has released a preliminary report on how the state unemployment system handled an unprecedented spike in claims.
and last updated 2021-03-04 23:19:40-05
The Chief Inspector General s Office has released its preliminary report on the Department of Economic Opportunity s unemployment system, CONNECT.
Governor Ron DeSantis directed Chief Inspector General Melinda Miguel to initiate the review of CONNECT in May 2020 after an unprecedented spike in unemployment claims due to the pandemic.
âOne point that I found to be just shocking is the fact that the contract that Deloitte was selected for was not actually fulfilled, Rep. Anna Eskamani, D-Orlando, told I-Team Investigator Kylie McGivern.
We are falling apart : Year review of Florida s faulty unemployment system and its future
Frustrated and ready to give up, thousands of people started to reach out to ABC Action News reporters. In May, their role in this debacle got even larger.
and last updated 2021-02-25 10:23:28-05 We Are Falling Apart
As the country began to shut down, unemployment claims started to surge across the country.
âThis is daunting â I was on a phone call with other states and theyâre facing the same type of increase,â said Ken Lawson, the former Executive Director of the Florida Department of Economic Opportunity, during an interview early last year.