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Transcripts for BBCNEWS BBC News Now 20240604 11:06:00

It? ~ , ,., , more about what went wrong and why it? ~ y ., ~ it? absolutely, i can talk it throu~h it? absolutely, i can talk it through that. it? absolutely, i can talk it through that. it it? absolutely, i can talk it through that. it actually i it? absolutely, i can talk it - through that. it actually happened quite early yesterday morning, around 8:30, and it was completely invisible at that time because what happened is, the flight planning system failed, this is the information that controllers need to be able to do theirjob, they have a radar screen in front of them and they need to know what the aircraft type is, what the flight number is, where it is going, what route it has come and it was that information, the system that provides it, that failed. they have four hours a back up failed. they have four hours a back up because normally we would expect it to come back during that time, the engineers are there 2a hours a day so normally they would fix the problem quite quick

It
Flight-planning-system
-8
30
Information
Front
System
Flight-number
Aircraft-type
Controllers
Route
Radar-screen

Transcripts for BBCNEWS Breakfast 20240604 06:24:00

The problem was fixed early yesterday afternoon. their priority yesterday afternoon. their priority yesterday was to ensure they could continue the air traffic system functioning safely, which meant they used back up systems that had less capacity which is why flights were cancelled. i spoke to the head of the service yesterday to talk through the problem. what they had done to fix it. there will be an independent look at what happened by the civil aviation authority which will report back to me. film; will report back to me. any indication will report back to me. any indication about will report back to me. any indication about what - will report back to me. any indication about what might have caused the problem? speculation it might have been hacking. it caused the problem? speculation it might have been hacking. might have been hacking. it was a technical issue might have been hacking. it was a technical issue with might have been hacking. it was a technical issue with th

Problem
Priority
Support
Air-traffic-system
Flights
Service
Capacity
Head
Systems
Issue
Look
Hacking

Transcripts for BBCNEWS Verified Live 20240604 14:59:30

Transcripts for BBCNEWS Verified Live 20240604 14:59:30
archive.org - get the latest breaking news, showbiz & celebrity photos, sport news & rumours, viral videos and top stories from archive.org Daily Mail and Mail on Sunday newspapers.

Bbc-news
London
Flights
Issue
Uk
Air-traffic-service
Disruption
Europe
Flight-planning-system
Airspace

Transcripts for BBCNEWS Verified Live 20240604 16:29:45

Transcripts for BBCNEWS Verified Live 20240604 16:29:45
archive.org - get the latest breaking news, showbiz & celebrity photos, sport news & rumours, viral videos and top stories from archive.org Daily Mail and Mail on Sunday newspapers.

Issue
Disruption
Britain
Home-secretary
Bbc-news
Flight-planning-system
Headlines
National-air-traffic-services

Transcripts for BBCNEWS BBC News Now 20240604 13:27:00

A bad place to be stuck. everyone is very calm on board currently. so we are pretty good here. and what about the information we ve kind got so far? there s air traffic control, you know, digital systems, technical issues, we don t know much more than that. so i m actually a former air traffic controller and the outage is affecting both centres in the uk, so there s one at swanwick and one in prestwick in scotland. and it s actually the flight planning system. so each aircraft, for the controller to be able to handle it, they need to have the information about, you know, what is the flight number, where is it going? and all that is presented to them on their screen. now, if the flight planning system goes down, they have four hours worth of data stored but after that point they have to go manual, and as far as we can tell, they have now not been able to fix the failure from earlier this morning and they have gone manual, which is what s causing the delays. what is likely to happen now

Information
Issues
Everyone
Place
Air-traffic-services
Air-traffic-controller
Digital-systems
On-board-currently
Outage
Uk
Aircraft
It

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