unprecedented disruption to travel, what s happened is a lot of trust has been roded between passengers and airlines. now they are not taking it so easy. people are looking to have backup plans as they look to the travel over the course of the next week. listen to one passenger we spoke to who says she only books nonstop flights because she s scared of missing connections. listen to what she said. i don t trust bags getting there with me or not getting sidetracked or missing a connection. as long as i m going nonstop, it usually goes smooth. reporter: flight experts say, you have to take travel into your own hands. having a backup plan on busy days or where the weather isn t looking so good is so important. do what you gotta do. right now, go to southwest s website. they have a page if you had a delay or cancellation. you can get money back. let s hope it works out for everybody. thank you. congressional scandal.
seen over the course of the last week. a big turn-around for southwest airlines in particular, yesterday, that they had canceled more than 2300 flights. and today, so far, according to flight aware, only 43 flights canceled. so big change, but the fallout is far from over. you mentioned the chaos, the baggage that people are still waiting on, a lot of people still need their bags, and southwest says that they re taking every possible approach to get people reunited with their lost items, they say they re using trucks, fedex, u.p.s., they re putting bags on their own airplanes to try to get them where the customers need to get them. but you know what, this has been pretty unprecedented, and really, a lot of distrust between passengers and airlines. we ve got another holiday weekend here, january 2nd is going to be a very busy travel day, and flight experts are telling folks that you should really have a backup plan in place. on these busy days. you can t expect smooth sailing here anymo
announcing a scheduled cutback until january 13th to produce last minute cancellations. flight attendant dense are pleading for patients. we are trying to get you to where you need to go and as safely as possible. if you work with us, we will work with you. flight experts, say that the backup will last all the way through the holiday season. they just don t have a lot of margin for error. almost all the planes and almost all the pilots are currently working if they are available. winter weather are wreaking havoc in the skies and on the road. icy roads causing this backup in wisconsin. one [noise] and more storms are in the forecast. they are under severe weather alert with the southeast bracing for strong wind, hail and tornadoes. a possible tornado already causing minor damage in southern georgia. but some relief for the west, warmer temperatures are underway as travelers hope for an end to this holiday nightmare. our thanks to patterson for that update, coming up, putting
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