not sure. some of them expire, they are only valid not sure. some of them expire, they are only valid for not sure. some of them expire, they are only valid for a not sure. some of them expire, they are only valid for a certain not sure. some of them expire, they are only valid for a certain period - are only valid for a certain period of time. so if you don t get some soon it will be too late. soon it will be too late. yes, this is something. soon it will be too late. yes, this is something, so soon it will be too late. yes, this is something, so i soon it will be too late. yes, this is something, so i am soon it will be too late. yes, this is something, so i am with - soon it will be too late. yes, this | is something, so i am with british gas, and i have rung them numerous time since october, stressing this, because this is a concern for me and any flatmate, we are sat there thinking are we going to receive the vouchers in january thinking are we going to receive the
fewer claims this month. firms say postal strikes may have delayed some voucher deliveries, and the government says energy suppliers have promised to improve processess. joining me now from hull isjessica heath. she and her flatmate she and herflatmate haven t received their prepayment energy support vouchers yet. jessica, why not? ~ , ., , , , support vouchers yet. jessica, why not? ,, not? well, your guess is as good as mine. i not? well, your guess is as good as mine- i would not? well, your guess is as good as mine. i would probably not? well, your guess is as good as mine. i would probably suggest - mine. i would probably suggest incompetence, i have had a whole range of different excuse, i think the postal strikes has been the go to they have used to try and explain why we haven t received them in the post, but, i m not buying that because it is three months worth we haven t received so i think it is probably more just the fact that the energy companies haven t got the right s
to what i m suggesting? yeah, definitely need to cut back on the amount of rooms i m heating, for sure. but, yeah, i ll try my best and see how it goes. rob s got a flat mate. do you think your flatmate will be happy when you say, no more ? h s a bit more of a stickler for the heating, so i ll have to try and convince him, i reckon you have had us round now. you have had us round now. anyway, joanna. it looks like there are no lights on there, i m guessing you ordered him not to put the lights on! oh, that s a good. but you said about keeping the curtains shut or getting curtains. i mean, obviously, if someone. i m assuming you mean in rooms that you re not in in the daytime, because there s that sort of, the cost then of putting the lights on reversing the cost of losing the heating? yeah, the light, i mean, if you are using low energy lights, they are not massive. but you should always. i missed it, joanna. sorry. you should always turn the lights off when you re not in a room. an
and a my question was charging a lap at and a screen, working from home, using and a screen, working from home, using the and a screen, working from home, using the additional energy there as opposed using the additional energy there as opposed to going into the office. if opposed to going into the office. [t you -o opposed to going into the office. you go into opposed to going into the office. tf you go into the office, you will use a laptop and contributor as well, there is an argument that the offices heating itself so you will save home heating. if you are careful in here, i suspect, and you also have to look, if you look at the environment on impact, you have to look at your commute, i use cycling, taking the train, look, i think it is probably a marginal benefit, going into the office, probably slightly better, but not huge, i think it really depends on what you are most comfortable with. do you think you are going to stick to what do you think you are going to stick to
that your office probably is heating itself, is going to be hot anyway. so you re going to save a little bit of home heating. with the environmental impact, you ve got to think about your commute and how you re doing there. are you cycling? are you take the train? there s going to be an impact with that. look, i think it s probably a marginal benefit going into the office. probably slightly better to go into the office, but not huge. so i think it really depends on what you re most comfortable with. do you think you re going to stick to what i ve suggested? yeah, definitely need to cut back on the amount of rooms i m heating for sure. but yeah, i ll try my best and see how it goes. and i happen to know rod s got a flatmate. do you think your flatmate be happier when you say no more? he s a bit more of a stickler for the heating, so i have to try and convince him, i reckon. now to some high tech surgery developments in america. baby robbie is one of the first