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Could members of the media please move out of our way so we can begin the hearing . Mr. Horn, you can sit in that chair. Thank you. Thank you and good morning. We now convene this hearing of the oversight and investigation subcommittee on volkswagen emissions cheating allegations, initial questions. Let me start off by saying my first car was a volkswagen. It was a 76 beetle. I learned a lot about cars. I could take that thing apart continued to work. I did all the maintenance myself because volkswagen had a legacy as the peoples car to be people friendly. I loved that car. Loved it a lot. Not so much as to call it brad, but i loved that car. But i trusted the car to get me around. I trusted volkswagen would continue to build a reliable car. That word trust alone as you know is the key factor in Building Customer loyalty. That trust is what helped build volkswagen because we believed its company looked out for customers first. Then three weeks ago car owners around the world were shock

United statesAuburn hillsWest virginiaChristian klingerAsha blackburnMichael hornHoward bakerLance armstrongFirst carCar peopleBuilding customerCar ownersSoftware numberEnvironmental protectionEnergy commerceEnergy commerce committee