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Businesses must be intentional in providing great digital customer experiences – Experts

As businesses continue to experience a transition towards an all-digital world, with most consumer interactions being executed digitally, organizations must employ intentional approaches to be able to offer a great digital customer experience, financial and digital experts have said. They suggested that consumers are progressively shifting their emphasis away from…

Rohit guptaBismark owusu prempehRamesh kannanSamuel dakurahIm bankFirst national bank ghanaDigital customer experienceChief information officerCustomer experienceFidelity bank ghana

Samuel Dakurah Urges Businesses to Leverage on Technology for growth

Samuel Dakurah, the Chief Information Officer (CIO) at First National Bank Ghana, has underscored the importance of technology in modern customer experience and thus, urged businesses across the country to be intentional in providing great digital customer experiences. The Chief Information Officer made this known during a webinar organized by…

Rohit guptaRamesh kannanSamuel dakurahIm bankFirst national bank ghanaChief information officerDigital customer experienceContinue transitioning towardsCustomer experienceFidelity bank ghana

Akweley Laryea is First National Bank s new head of Retail Banking

Akweley Laryea is First National Bank s new head of Retail Banking
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First National Bank declares 2021 as the year of home ownership

First National Bank declares 2021 as the year of home ownership
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Greater accraFirst national bankFirst national bank ghanaHome ownershipExecutive headHome loans businessNational bank

Upward trend in inflation rate likely to continue in the short-term – FNB

Upward trend in inflation rate likely to continue in the short-term – FNB
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Upper west regionUpper westGreater accraDominic aduMonetary policy committee of the bankGhana statistical serviceFirst national bank ghanaChief executive officerFirst national bankConsumer price indexCentral europeChief executiveMonetary policy committeeGhana statistical