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Mixed responses to Amazon Fresh’s automated grocery store
Queuing up at the grocery store is probably one of the most dreaded things about doing errands. While companies have come up with self check-out and delivery options for their customers, Amazon Fresh is introducing an entirely automated system with AI technology but what could this mean for the service industry? This new concept does away with cashiers as customers are able to just walk out with their items to be paid later on. All they need is a phone with a Amazon Fresh QR code, and AI technology will do all the work of listing everything in their cart via surveillance cameras. Customers don’t even need to scan every product individually. Given its Black Mirror-esque nature, it’s only expected that people are taking issue with Amazon Fresh stores. Concerns have been raised over data privacy and the ethical use of such complex technology. Other users have shared