IpScape shifts contact centre platform to Azure
IpScape shifts contact centre platform to Azure
Paves the way for more technology enhancements with using AI-based cognitive apps
Fiona Boyd (ipSCAPE) Credit: ipSCAPE
IpScape has earmarked itself as the first Australian contact centre technology provider to put its platform on Microsoft Azure.
The Australian-based company migrated its platform from a third-party on-premises data centre to Azure architecture, resulting in additional growth and innovation opportunities, according to ipScape.
“Azure will significantly advance our ability to service multiple geographic regions with expanded security, performance and new product innovations. We are proud to be a local Australian technology company that is powering the customer experiences of businesses globally,” ipScape CEO Fiona Boyd said.
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