11:11 hours. what were you thinking? those videos were at the time they were made, were attempt to, in a well-intentioned way, use humor. it s embarrassing. and i apologize. reporter: faris fink is now commissioner of the irs division that held a lavish $4 million conference in anaheim, california, where parody videos estimated to cost $50,000 were played. i live in a block where most people don t even make $50,000 a year. but yet, we can produce a video that has no redeeming value. none. reporter: during the conference, fink, a 32-year irs veteran, stayed in an upgraded hotel suite like this. fink didn t know how millions of taxpayers dollars were spent at this conference. you re totally ignorant and of the expenses? i was not involved in the planning. who was?