The Settlement In a Tuesday statement, HHS OCR says its settlement with Banner Health came after two complaints.
In the first complaint, a patient said she requested access to her medical records in December 2017 but did not receive the records until May 2018. The second complaint alleged that another individual requested access to an electronic copy of his records in September 2019, but the records were not sent until February 2020.
“This first resolution of the year signals that our right of access initiative is still going strong and that providers of all sizes need to respect the right of patients to have timely access to their medical records,” said Roger Severino, OCR director.