Examples include:
A high-ranking manager approving a small expense request instead of receiving a notification.
Disconnected systems that require people to perform the same operation twice.
Adding features that will make the application more complex, yet will seldom be used.
Keeping things simple helps a lot, especially as any additional complexity has numerous negative side effects. Yet features that give you a competitive edge can be worth the additional complexity.
3. Overproduction
Examples include:
Countless emails sent to broadcast information to the employees, blindly copying people with little or no interest on a subject. Not using a more effective communication tool for the situation at hand (intranet, Teams or even the phone).
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