The Financial Ombudsman Service is bracing for more complaints next year from consumers who didn’t realise cheaper insurance premiums often result in reduced
The Financial Ombudsman Service is consulting on lowering its levy by £36m for the 2024/25 financial year to £70m, as it projected reducing income by £51m.
Data analysis: Admiral, Direct Line Group, Aviva, Axa and RSA were the most complained about general insurers in the first half of 2023, according to the latest
Melissa Collett, CEO of Insurtech UK, wants to encourage more Lemonades and is going to engage with the government and regulators on what it will take to ensure
After reporting a surge in insurance complaints due to the impact of Covid‑19, the Financial Ombudsman Service received just 40,242 complaints regarding