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APP fraud mandatory reimbursement: UK PSR publishes final policy for 7 October 2024 go live date | Hogan Lovells

On 19 December 2023, the Payment Systems Regulator (PSR) published its final policy statement on fighting authorised push payment (APP) scams alongside three legal instruments that will.

Over 17,000 AFCA complaints received during the pandemic

Since 11 March 2020, the financial services ombudsman has registered over 17,000 COVID-related complaints relating to banking, insurance and other financial services.

Shail Singh appointed AFCA s Lead Ombudsman for Investments and Advice

Shail Singh appointed AFCA s Lead Ombudsman for Investments and Advice
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AFCA appoints lead ombudsman, investments and advice

After acting in the role for 16 months, Shail Singh has officially been appointed as the Australian Financial Complaints Authority s (AFCA s) lead ombudsman, investments and advice.

Singh gains permanency as lead ombudsman - Professional Planner

After leading the investments and advice sector of the complaints authority for almost a year and a half, Shail Singh has officially been appointed lead ombudsman.

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