airlines passenger complaints are on the rise. lauren simonetti is here now with why there are so many frustrated fliers. lauren? airline profits are up and so are customer complaints. the transportation department says in the first half of the year passenger complaints rose by 20 percent with more than 9500 angry fliers calling and e-mailing in. they are fed up with cancellations from sky high fees. get this. verizon wants to make the internet 1,000 times faster than your home connection. which means you can download a 2 hour movie in 8 seconds. they are working on broadband technology that speeds things up by adding new colors of light to the fiber-optic spectrum. doesn t bacon and eggs sound great right now? pay attention to the cost specifically of the bacon.