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HIMSSCast: Lessons learned from COVID-19
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02:57 PM
Cerner announced Thursday a new offering developed through the investment it made this summer in digital prescription platform Xealth.
It will now offer its customers a centralized digital ordering and monitoring system, delivered right from the electronic health record, to help providers more easily deploy and manage digital tools and smartphone applications for their patients.
The tool enables clinicians to see an array of digital therapeutics and apps in the Cerner EHR, assess their cost and clinical value, and prescribe them for patients from within their workflows.
Additionally, it can help them track how well the connected health tools are working as part of a telehealth, remote monitoring or other virtual care program.
09:05 AM
Cerner on Wednesday announced a collaboration with Well Health to simplify clinicians engagement with patients through automated and intelligent conversation.
According to the electronic health record giant, organizations can use the new automation features through Cerner s HealtheLife patient portal to deliver critical health information, send flu shot reminders, reschedule appointments, schedule virtual visits and prompt patients to set up necessary medical transportation. While healthcare is probably the most important industry in our country, it s generally been one of the worst in terms of customer service, Guillaume de Zwirek, founder and CEO of Well Health, told
Healthcare IT News. That s backward, especially as patients expect more retail-like experiences.