The SA Human Rights Commission has confirmed that it received the complaint and was in the process of performing a full assessment to determine its next steps.
Fatima Callaghan was allegedly abused, starved for days on end, tortured, burnt, beaten, and "horribly neglected" during her four-year stay at Abida's Frail Care Centre in Mayfair West, Johannesburg.
The family of a Johannesburg woman who allege she was abused at a frail care centre have expressed disappointment at the pace at which the social development department and the police are handling her case after they reported it.