of it. i would bring somebody from the outside to get a handle on this thing. it should be quick. it should be severe. this notion that nobody gets fired in this town and everybody is a wonderful human being and the way they manage is just simply not the way the world works. if we want to get to the bottom of it, people i think need to be held accountable yesterday and at the same time a plan of implementation to get it fixed. senator jones, you probably knew general shinseki and know him well. do you think this was about politics or about his service at the va? i think frankly ric shinseki, who i do know well, he was chief of staff at the army when i was coming out of far reen core. there s no finer soldier that i know. what s happened at the va is something i know he is teachly troubled by and was surprised by. it really suggests a systemic