and there s no instruction manual right? no. it depended on who you got on the other end of the phone. i remember making cold calls to 30 agencies and just taking notes like crazy and i look back at the notes and i m like, my god. it was chaos. you re doin all right. reporter: there is one particular program lenore has been desperate to get nick enrolled in before he aged out known as self determination. the government would allocate a certain amount of money for nick and let his family pick and choose how to spend it on services for him at home. but with graduation just a few weeks away, lenore finds out he s been wait listed. he has no program to transition to. because the funding is not there and he is stuck on a waiting list. ok thanks, bye bye. reporter: eric s mother mary is deeply concerned about her son s transition too. she s been looking for adult programs for him for years. my short list of things that i thought probably would come through, i m working m
manual, right? depended who you got on the other end of the phone. i have been calling 30 agencies and just taking notes like crazy, and i look back at the notes and, god, it was chaos. there is one particular program lenor has been desperate to get nick enrolled in before he ages out. the government will allocate a certain amount of money for nick and let his family pick and choose how to spend it on services for him at home. with graduation a few weeks ago lenor finds out he has been wait listed. he has no program to transition to because the funding is not there, and he is stuck on a waiting list. reporter: eric s mother, mary, is deeply concerned about her son s transition too. she s been looking for adult programs for him for years. my short list of things i thought probably would come through. i m working my way through them, and i m getting a lot of shut doors. reporter: mary is finding
depending on who is on the phone, i have made calls to 30 agencies and taking notes. i look back at the notes. i think, my god, it was chaos. there is one particular program lenore has been desperate to get nick enrolled in before he ages out. known as self determination. the government would allocate a certain amount of money for nick and let his family pick and choose on services for him at home. with graduation a few weeks away, lenore finds out he is on the waitlist. he has no program to transition to because the funding is not there and he is on the waiting list. eric s mother is concerned about his transition. she has been looking for adult programs for years. my short list and probably he would come through. mary is finding few options
i remember making cold calls to 30 agencies and just taking notes like crazy and i look back at the notes and i m like, my god. it was chaos. you re doin all right. reporter: there is one particular program lenore has been desperate to get nick enrolled in before he aged out known as self determination. the government would allocate a certain amount of money for nick and let his family pick and choose how to spend it on services for him at home. but with graduation just a few weeks away, lenore finds out he s been wait listed. he has no program to transition to. because the funding is not there and he is stuck on a waiting list. ok thanks, bye bye. reporter: eric s mother mary is deeply concerned about her son s transition too. she s been looking for adult programs for him for years. my short list of things that i thought probably would come through, i m working my way through them and i m getting a lot of shut doors. reporter: mary s finding there are few options fo