Operational manual and this will have to be conducted periodically and we need to check with the department to make sure all the information in the portal is correct. We need to do a content management and we are already getting feedback from some of our early users and updating forms and information and some of the feeds as they increase. Technical maintenance and security maintenance. Part of the next phase which has already begun in a parallel process is mapping out the five consolidated billing departments. We want to do is having the portal as a great first step into getting information into one place, but eventually if there is a way where people can log in and manage their account, they can pay bills and look at delinquency and pay for everything they need to do online. That is the pie in the sky. I dont know if that will happen anytime soon but its something we are working on and to get to that step, is looking at the process. There is so many things about the physical process
It really takes a village. Its not just myself. The team you see here, all flt Small Business leaders and some of them actually spoke earlier and all of you guys, we couldnt have done it without you. Thank you so much for your unwavering support. Congratulations. This is fantastic. I know start up Technical Companies take a lot longer. The fact that you did it inside of government is even more remarkable. I think it looks very modern and very up to date and i love the fearful it and looks like some of the best websites. It does look like its going to be very easy to navigate and something that is going to be frankly just a great way of off loading some of the work thats being done in person today because i think its very self service oriented. Its not perfect and still not done, there is still so much more work that needs to be done. I would like to say this is fantastic. I cant wait for this to be launched. As i open another business, i will wait for this. It makes you want to start a
Legislation and in your opinion, what is that going to require to do that . Thats a great question, commissioner. Right now its myself and my team of two. So the three of us have committed to at least for the next two 2 years weve set up a whole document where we are tracking every single piece of information on the portal and if it is required that we update it or check it every quarter we will mark that off and put oh n a date. We will go through a meticulous process to make sure this stays current, but it is something that needs to be kept up over the years which is why we are also creating a user manual and training so we can hand it off some day if we are not doing this anymore. But its going to take a lot of work and just maintaining the content on the portal itself and not even growing it is already a huge piece, but if we would like to grow it and again if we could advocate for more funding Going Forward thats definitely that will help keep this relevant. Thats the worst thing
This when we are done. Reviewing some of the key 20142015, this project started at the end of november so its been on an adjourn for journey for the last nine 9 months and we are really close to the finish line. Full launch is october which is where we are at now. We need to create and operations and training manual so its something that we can pass on some day if we are not around anymore and somebody takes over the portal. I really feel this is a site that has longevity and not something that is created and will disappear in a year or two. We will have a training manual and operational manual and this will have to be conducted periodically and we need to check with the department to make sure all the information in the portal is correct. We need to do a content management and we are already getting feedback from some of our early users and updating forms and information and some of the feeds as they increase. Technical maintenance and security maintenance. Part of the next phase whic
Service more people and we saw with license 123, in a way we double the number of individuals that could get information by being able to access some of the information online. So this is now going to as commissioner dwight said, its going to dramatically increase the numbers because not everybody could get to us from 85, monday through friday. Again, its under your purview as a Small Business commission to say these are the next directions that we want the mayor and the board of supervisors to support and fund. Yeah, it seems like the most efficient way to go moving forward. Want to mention one more thing, this project has been a great Great Success because of the collaboration between the office of Small Business, between the department of technology and also office of economic and workforce development. So its been really great to see everyone come together with this Common Objective and with the support of all these different departments, and me getting resources from the departmen