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Fais Ombud now able to take on crypto asset complaints

Following the classification of crypto assets as a financial product.

South africaSouth africanSouth africansNonku tshombeFais ombudOffice of the fais ombudFinancial service providers fspsFinancial sector conduct authorityTrading internationalIntergovernmental fintech working groupIntermediary servicesFinancial services providersMirror trading internationalFinancial advisoryIntermediary services actFais act

Fais Ombud concerned about high rejection rate of homeowners insurance claims

High level of rejections relates specifically to acts of nature claims.

Thobile masinaNonku tshombeFais ombudAyanda mazwiKwanele sibandaOffice of the fais ombudFinancial sector conduct authoritySa insurance association saiaFinancial services providers fais ombudFinancial services providersFais ombud advocate nonku tshombeShort term insuranceTreating customers fairly

Fais Ombud recovers almost R50m for consumers in 2020/2021

But not for those with crypto-related complaints as these currently fall outside its jurisdiction.

South africaKwazulu natalSouth africanOlaotse matshaneNonku tshombeFais ombudFinancial sector conduct authorityIntergovernmental fintech working groupIntermediary services fais ombudFinancial advisoryIntermediary servicesFais ombud advocate nonku tshombeFinancial institutionsNorthern capeNorth westEastern cape

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