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Field Service Software Statistics To Make You Rethink Your Process
There are plenty of ways to deliver fast, smart, and personalized service to your customers. The best field service organizations are doing it with a comprehensive field service management software. To put it simply, the future of field service is through a software solution. As competition continues to grow and customer demands continue to rise, the need for a solution that provides a superior customer experience with exceptional service is a must.
In the era of connected field service software, automation, and mobile field service apps, the days of manual field service processes are long gone. There are still plenty of organizations that are pushing paper, using whiteboards for scheduling and requiring their technicians to spend a lot of time doing administration work in their trucks, as opposed to moving on quickly to the next job site.