How To Maximize Medical Device Patient Retention
By Teresa McArthur and Belinda Matthews, Cecelia Health
The accelerated shift to telehealth during the COVID-19 pandemic has given patients greater autonomy. However, this benefit is not without its challenges, particularly for patients who use medical devices at home to manage chronic health conditions. These difficulties revolve around three common areas:
Onboarding a patient to a new medical device
Efficiency for patients and providers
Continuous monitoring
Left unresolved, these issues inevitably cause poor patient retention for medical device companies. Fortunately, the pandemic has presented new opportunities to remedy these issues by harnessing the power of telehealth.