Exclusive HD video interview with Luc Bollen, General Manager of The Park Lane Hong Kong, a Pullman Hotel. In this interview, filmed in the new Executive Lounge of the hotel on 4 April 2018, we ask Mr. Bollen how 2017 ended compared to 2016. We discuss what impact opening an expanded and much nicer Executive Lounge has had on business, who is using the lounge and you will learn what exciting plans the hotel has to make it even bigger and better. Plus we talk about technology, the new room categories, RevPAR, occupancy rates and so much more.