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Global Customer Experience (CX) Services Markets 2021-2022: Enhancement of Visualization and Reporting Capabilities to Achieve Competitive Differentiation

Global Customer Experience (CX) Services Markets 2021-2022: Enhancement of Visualization and Reporting Capabilities to Achieve Competitive Differentiation
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European AI-Powered Chatbots Report 2020-2021 - Chatbots Enhance the Customer Experience and Give Businesses Extraordinary Scaling Opportunities

Share this article Share this article ResearchAndMarkets.com s offering. The chatbots market is one of the fastest-growing in the ICT industry. There are several effective uses for chatbots. Businesses are applying them, in particular, to enhance their customer services and improve customer experience (CX). Chatbots are deployed across different channels, including web chat, SMS, social media, mobile chat apps, among others. Europe may have been a bit behind the United States in deploying chatbots earlier but has certainly caught up now. The European chatbot industry is very competitive. New startups constantly emerge, and many vendors are updating or about to launch their bot-related products and services.

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Research and Markets: European AI-Powered Chatbots Report 2020-2021 - A Boost for the CX Management Market

Research and Markets: European AI-Powered Chatbots Report 2020-2021 - A Boost for the CX Management Market - ResearchAndMarkets.com ResearchAndMarkets.com s offering. The chatbots market is one of the fastest-growing in the ICT industry. There are several effective uses for chatbots. Businesses are applying them, in particular, to enhance their customer services and improve customer experience (CX). Chatbots are deployed across different channels, including web chat, SMS, social media, mobile chat apps, among others. Europe may have been a bit behind the United States in deploying chatbots earlier but has certainly caught up now. The European chatbot industry is very competitive. New startups constantly emerge, and many vendors are updating or about to launch their bot-related products and services.

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