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Should Our Learning Content Be Accessible or Inclusive?

For many years, I used the terms accessible and inclusive interchangeably when referring to designing learning content. It wasn’t until an associate of mine, the brilliant Esi Hardy, created an accessibility versus inclusion video that I was able to decipher the difference between the two. The video features a person who uses a wheelchair having a meal out with friends. When they arrive together at the restaurant, the majority of the group is greeted warmly at the door and led through to their table. Meanwhile, the person who uses a wheelchair is directed to the accessible entrance. She makes the journey alone, down a dimly lit alleyway, passing rubbish bins with a group of smokers congregated around them. Her journey continues through the kitchen, where the chefs are busy preparing food, and finally passes the toilets after which she meets up with her friends again. It’s an informative visualization of how the journey of the person who uses a wheelchair can be technically accessib

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