[December 17, 2020]
Genesys Announces COVID-19 Vaccine Rapid Response, a New Digital Solution to Help Companies Meet the Overwhelming Consumer Need for Vaccination Information
SAN FRANCISCO, Dec. 17, 2020 /PRNewswire/ Genesys®, the global leader in cloud customer experience and contact center solutions, today announced Genesys COVID-19 Vaccine Rapid Response. The new digital-first solution is intended to enable organizations participating in the execution of Operation Warp Speed to streamline and accelerate communications and education to the general public about the delivery of the COVID-19 vaccine. Rapid Response will help provide real-time information about vaccine availability, demographic prioritization, distribution, criteria, and scheduling through the modern digital channels preferred by consumers.