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Repeat offenders stealing luggage from Nashville airport, analysis finds

Many of the alleged thieves keep coming back and taking more bags off the carousels.

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Tripped Up: Resolving a United Dispute Over Refundable Tickets

A couple had to cancel a South America trip for which they’d bought refundable tickets. The airline wouldn’t cough up the cash, and they felt like they’d hit the brick wall of bureaucracy until our columnist stepped in.

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Consumer Help: What Are the Rule for Flying With Pets?

A gate agent suddenly objected to a canine who’d flown previously on the same route, saying the carrier wasn’t big enough. Our columnist tries to sort out what the actual rules for pets on planes are.

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Transgender activist and United Airlines flight attendant Kayleigh Scott found dead in Colorado

Transgender activist and United Airlines flight attendant Kayleigh Scott found dead in Colorado
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Transgender activist and United Airlines flight attendant Kayleigh Scott found dead in Colorado

Kayleigh Scott, a transgender United Airlines flight attendant celebrated after she appeared in a Trans Day of Visibility commercial, has died at age 25 by suicide in Englewood.

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