Clerk mr. President , you have a quorum. President yee okay. Thank you. Please place your right hand over your heart. Would you please join me in reciting the pledge of allegiance. [pledge of allegiance] okay. Thank you. On behalf of the meeting, i would like to acknowledge the staff at sfgtv who record our meetings and make the transcripts available to the public on time. Madam clerk, are there any communications . Clerk yes, mr. President. During this health crisis, the board of supervisors is meeting remotely and will proceed as though they were meeting in their public chamber. The board of supervisors realizes that public input is essential and more important during the time of covid19. So we hope that the public will take advantage of the following opportunities to participate in this meeting or comment remotely. If youre using the u. S. Mail, please address the envelope to the San Francisco board of supervisors, city hall, 1 carlton b. Goodlett place. Thats San Francisco, califor
Ever had. Were a 247365 business, but its enjoyable. We take care of pets, dog boarding, and we have a retail store, and we make a difference in this community for our clients. When covid hit San Francisco, we had a couple of long conversations with the City Attorney, and we were deemed an essential Service Prior to essential workers in San Francisco. We have even repurposed, during covid, some of our space to support rescue dogs clerk hi, caller. This item is meant to be for the proposed continuance of the item, not the item itself. So i should return when after this is continued . Clerk correct. So while basically the time to talk about the project itself would be if the commission continues it to december 3. I see. Okay. I apologize. Clerk no worries. Chan, well take the next caller. I dont see any other callers. Clerk great. Commissioners, i just received word that the liberty street discretionary review, site 13, 2020007450drp02, at 428 liberty street, is proposed for continuance.
To speak via couple comment are available by calling 4156550001 and entering access code 1461951064. When we reach the item that you want to speak on that we are discussing, press star, three to enter the queue. Each speaker will be allowed three minutes to speak. When you have 30 seconds remaining, you will hear a chime indicating that you have 30 seconds left. Be when your time is up, i will indicate that your time has allotted to speak. Best practices are to call from a quiet location, speak slowly and clearly, and turn down your volume. Id like to call roll now. [roll call] clerk we do expect commissioner moore to join us shortly. She is experiencing some technical difficulties, so hopefully, shell be able to resolve those soon. Commissioners, first on your agenda is consideration of items proposed for continuance. Item 1, case number 2020002743d 2020002743drp at 1555 oak street, proposed for continuance to december 3, 2020, item 2, 2019015984 cua, at 590 second avenue, proposed fo
4156550001 and entering access code 1461951064. When we reach the item that you want to speak on that we are discussing, press star, three to enter the queue. Each speaker will be allowed three minutes to speak. When you have 30 seconds remaining, you will hear a chime indicating that you have 30 seconds left. Be when your time is up, i will indicate that your time has allotted to speak. Best practices are to call from a quiet location, speak slowly and clearly, and turn down your volume. Id like to call roll now. [roll call] clerk we do expect commissioner moore to join us shortly. She is experiencing some technical difficulties, so hopefully, shell be able to resolve those soon. Commissioners, first on your agenda is consideration of items proposed for continuance. Item 1, case number 2020002743d 2020002743drp at 1555 oak street, proposed for continuance to december 3, 2020, item 2, 2019015984 cua, at 590 second avenue, proposed for continuance to december 10, 2020. Items three, 2019
During this pandemic. We have taken staff within other units within h. R. We have five different areas that i mentioned and five different Business Units in h. R. We assigned them and put them in our return to work so we can provide better visibility and Better Customer Service to our employees. It was interesting to note that from march to october, during the covid19 shelterinplace, really intense period, they return to work team has respond to over 9000 emails from march to october. In october alone, have responded to 425 calls. For fy 19 and and 20 they responded to 5500. Thats is a staff of six people who done that. Its interesting, i heard lot about staffing and you mention that one of the things was the shortage in staffing. There has been and the team has been dedicated to make sure to try to provide enhanced customer service. One things that we have been committed is communicating. I hear lot about communicating, making sure there are updates. We sent over hundred emails about