Claro Enterprise Solutions Completes ISO Certification for GNOC Customer Service Functions
Global Network Operations Center oversees customer care and incident management
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MIRAMAR, Fla., Dec. 17, 2020 /PRNewswire/
Claro Enterprise Solutions, a leading global technology services company, today announced that its Global Network Operations Center (GNOC) has achieved the ISO/IEC 27001:2013 certification that ensures adherence to the leading international standard for security, process implementation and governance.
The GNOC provides support to Claro Enterprise Solutions customers, and acts as the single point of contact for the reception, handling and fulfillment of incident reports as well as change and service requests.