hhs.gov/formula website, they said it should provide resources for parents that are looking to get their hands on baby formula. so cnn decided to try to try it out, we called the 1-800 numbers and tried out the web chat sessions that we were recommends and this is what we found. when we tried the abbott s 1-800 hotline, this is the company behind the major recalls we were told they were not answering any questions by phone and they have set up a form where pediatrician can fax over a form along with the doctor s order to try to get formula to parents, it s unclear how long that would take. next, we tried wreckit, their number. this is the company behind enfamil and the hold was 72 minutes at the end of which a representative got on the phone and said they are sold out of everything and the third company we tried was gerber, we tried
A lifehack about buying baby formula on Amazon Canada to get around the shortage has gone viral, but multiple people have tested and found it doesn t work.
them over till product is available at a retail store. that s what i m telling my friends and family calling me now, those are are practical tips i suggest parents consider. o donnell: our interview with the company that makes enfamil. and still ahead here on cbs evening news, severe weather targets t the east coast with thunderstorms, strong winds and possible tornadoes. we gave zzzquil pure zzzs restorative herbal sleep. to people who were tired of being tired. i ve never slept like this before. i ve never woken up like this before.
weeks away. we spoke exclusively with the second largest producers of formula in the u.s. patrick sly, president of global nutrition at reckitt, is the maker of enfamil. parents are desperate. what is your company going to ramp up supply. for many months we increased production by more than 30% and are feeding more than 200,000 more babies a month than we were before. we re working closely with the administration and the f.d.a.d to try to accelerate additional production and bring on a new facility. also, to secure additional raw materials that we need for our formulas to increase our production. o donnell: your company makes enfamil, a very popular brand. what kind of ingredients are you having trouble getting because of comply chain issues? our products are almost pharmaceutical-grade products,
your company is not raising prices? we have not raised prices since the recall, absolutely not. o donnell: i m a mother of three kids. i know you re a father. i m sure you hear about it from people in your neighborhood, in your community. people are really scared and worried. what advice do you have for parents? i certainly understand how they feel as a father of four and the stress they must be under. they can go on enfamil.com, we have a formula finder that can help them identify places to find our products and where it s available. they may not be able to find the exact format or size that they normally use the product. for example, they may not be able to find powder, and they may need to look at a liquid version, but i can assure them the nutrition in different i would also suggest that they talk to their baby s doctor. many times, the baby s doctor will have samples that can tied