canceled today. passengers left at a lost how to afford the sky high prices for tickets and how to reunite with their luggage. southwest has been responsible for more than 15,000 flight cancellations according to data from flight aware. let s bring in blayne alexander at the jackson international airport in atlanta. what details can you tell us about this? reporter: it s stretching well into the week. we know even for the many people who have made it home, the frustration is following them home. it s beyond the airport because they have racked up hundreds and thousands of dollars in unplanned expenses. southwest has opened a portal on their website where people can submit receipts to try to get reimbursed. all of this comes as another executive from the airline is speaking out. this morning it s the familiar picture of an unparalleled holiday travel meltdown. waited in line two hours for the gate agent to get rebooked on another flight. reporter: southwest continues to
disastrous holiday weekend continues to come at the expense of their customers. also this hour we ll check on the next storm system as buffalo residents begin to dig out and get back on the road and hopefully avoid tlooding in their communities. and an update from officials as doctors continue around the clock supervision of pope benedict from his bedside in a vatican city monastery. some new developments in the southwest airlines debacle just in the last few minutes. southwest is now announcing plans to, quote, return to normal operations with minimal disruptions by tomorrow. but still today thousands more flights have been cancelled. thousands of fliers still struggling to figure out how they are going to make it to their final destinations. other airlines like american, delta, united have offered to try to help putting a cap on flight prices between certain cities to give customers more options. it s unclear whether that s work ing. let s bring in nala charles. what
effect there, and although a driving ban has now been lifted, local officials are urging people to stay off the roads, unless they absolutely have to. i m asking people to still be cautious, and if you don t need to drive, please don t. and the winter travel nightmare continues for thousands of americans still stranded in airports across the country. almost every airline in the nation has bounced back from the storm, except southwest airlines. at this hour, southwest has canceled almost 60% of its flights for today. now, giving a new update this afternoon, on when they plan to be running normally again. we re live from l.a.x. with the latest. and the january 6th committee just dropped another batch of interview and deposition transcripts, among them some of the biggest names from trump world, including don jr., kimberly gulfoyle and steven miller. what we re learning from them, coming up. we begin with the chaos still unfolding in airports across the country. with tho
back for another hour. here are the big stories we re watching. another tidal wave of plight cancellations for southwest customers today, thousands left stranded and baggage grave yards across the airports and exhausted customers fighting for answers. i ve spent about nine and a half hours trying to get through to southwest, just on hold with them. probably about 17 calls. and every time, i get about two and a half hours in, it just drops. the line just drops. in buffalo, snow is starting to melt as the death toll mounts. with mounting snow of this volume comes rapid flooding for search and rescue teams to deal with. the latest on their efforts and the blame game over the county s response to the historic blizzard in just a minute. new developments on capitol hill. the january 6th committee just dropped another batch of deposition transcripts, and there are some familiar trump world names on the list. speaking of donald trump, after almost four years of legal battles,
residents. officials fearful people living alone without power may not have survived. marramaker yr snm thecdc.own onc e s.imposing covid t from china, as the country faces a surge of new coe vud infections, pushing hospitals to the brink. urgent concerns tonight for the health of retired pope benedict. the vatican revealing today the 95-year-old former pontiff is, quote, very sick. marcus moore at the vatican, where pope francis is asking r prayers tonigh growing frustrat southern border. after the supreme court extended the trump-era immigration policy known as title 42. will carr reporting on the urgent need for more facilities to cope with the crush of people. new details tonight on congressman-elect george santos, already facing accusations he lied about much of biography. sources telling abc news federal prosecutors are now looking into his financial disclosures. aaron katersky with new developments. the dramatic images tonight as tourists race to escape fl floodi