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Tribalism Is A Double-Edged Sword: How Leaders Can Navigate It

The bonds you form with like-minded people can nourish and support your goals to create positive change. The flip side is toxic tribalism that will impede your progress.

How Crisis Text Line s former for-profit arm went from empathy training to customer service software

The suicide hotline allowed its then-CEO to found a for-profit company called Loris AI that would utilize its text message data. Here's how the company's business shifted.

10 Questions About Empathy In America, A Year After George Floyd s Death

Christian Monterrosa / Bloomberg via Getty Images Originally published on May 25, 2021 1:21 pm I can t breathe. I m scared. For many people, hearing someone say those words would prompt a scramble to help. But not all. It depends on who s listening. A year ago Tuesday, the world watched as George Floyd s life was taken from him in an agonizing 9 1/2-minute video a murder a police officer was convicted of committing. This month, we saw long-suppressed footage of troopers stunning and punching Ronald Greene as he apologized for leading them on a high-speed chase. He too died. Millions of us watched those videos. But we didn t all see the same things, and part of the reason is empathy. On a basic level, how we hear the words of Floyd and more recently, the words of Greene depends on our level of empathy.

KUOW - What George Floyd s Death Has Done For Americans Ability To Feel Empathy

3 slides Credit: Bloomberg via Getty Images What George Floyd s Death Has Done For Americans Ability To Feel Empathy By at 4:00 am NPR I can t breathe. I m scared. For many people, hearing someone say those words would prompt a scramble to help. But not all. It depends who s listening. A year ago today, the world watched as George Floyd s life was taken from him him in an agonizing 9-and-a-half-minute video — a murder a police officer was convicted of committing. This month, we saw long-suppressed footage of troopers stunning and punching Ronald Greene as he apologized for leading them on a high-speed chase. He too died.

What George Floyd s Death Has Done For Americans Ability To Feel Empathy

What George Floyd s Death Has Done For Americans Ability To Feel Empathy Tuesday, May 25, 2021 People embrace after the verdict is announced in the trial of former Minneapolis police officer Derek Chauvin at George Floyd Square in Minneapolis, Minn. Christian Monterrosa / Bloomberg via Getty Images I can t breathe. I m scared. For many people, hearing someone say those words would prompt a scramble to help. But not all. It depends who s listening. A year ago today, the world watched as George Floyd s life was snuffed out of him in an agonizing 9-and-a-half-minute video a murder a police officer was convicted of committing. This month, we saw long-suppressed footage of troopers stunning and punching Ronald Greene as he apologized for leading them on a high-speed chase. He too died.

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