Enterprise search is often viewed as a set-it-and-forget-it project, a sure-fire path to failure. Success depends in part on regular communications with users.
PHOTO:
evannovostro
Around the same time the web was first taking off, and long before SharePoint, there were dedicated tools for creating intranets. As early as 1996, Netscape was making a pitch for this space (hoping to oust Lotus Notes for those with long memories!). And even though SharePoint eventually came to dominate, some of the early pioneers live on, including Orchid Soft in the UK (now Oak) and Intranet Dashboard from Australia (now GreenOrbit).
Unfortunately these independent options faded from consciousness as IT teams started to standardize around Microsoftâs offering, and particularly as Office 365 grew, many potential buyers have been missing a trick.