Pandemic Adds New Resiliency Concerns For Water Providers
By Karen Burgi, Jo Ann Jackson, Kevin Laptos, Ed Rectenwald, and Jim Schlaman
A survey reveals what COVID-19 has wrought at utilities, and what actions may be necessary to prepare for future events.
Water utilities historically have delivered clean, dependable water for generations, so reliably that in the U.S., it’s often been taken for granted and considered an expectation. But resilience concerns are growing, given aging infrastructure, population growth, and stresses on existing supplies.
Now, add COVID-19 to that mix the latest unforeseen event to challenge the industry over the past two decades.