Inactive Mobikwik users face maintenance charge
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Inactive Mobikwik users face maintenance charge
Digbijay Mishra / TNN / Feb 23, 2021, 10:25 IST
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(Representative image)
BENGALURU: E-wallet Mobikwik is going to charge consumers anywhere between Rs 100 and Rs 140 as “wallet maintenance charge” from inactive users, a first in the Indian market.
The levy will kick in if users don’t reactivate the wallet after a seven-day notice period. The new policy was rolled out on Sunday evening and stands effective immediately.
While this update has already triggered some criticism among users, Mobikwik executives said it will refund the money if a user reactivates the wallet even after the maintenance fee has been debited and does a transaction.