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Friday, 5 February 2021 12:12
The Duty Free World Council (DFWC) is urging the International Air Transport Association (IATA) to consider the implications for duty and tax free retail when working on passenger travel passes, digital facial recognition and other solutions ahead of the future growth in passenger volumes.
Sarah Branquinho, President, DFWC expressed her concerns at the beginning of this weekâs DFWC 2021 â The Year of the Recovery webinar.
She said: âFor our industry, the concern is that replacing boarding passes with digital facial recognition may leave us with challenges in terms of fulfilling our agreements with Customs authorities.
âDigital facial recognition could also have an impact on passengersâ perception of speed of travel through airports and reduce dwell time, while governments and citizens will be concerned about the protection of personal data.