Aargon Agency Partners with Interactions to Accelerate the Digital Transformation of its Contact Center Published on: 13 May 2021 at 08:00 a.m. ET May 13, 2021, 8 a.m. May 13, 2021, 10:06 a.m. insideARM.com The iA Institute
FRANKLIN, Mass.
Interactions, one of the world’s largest standalone conversational artificial intelligence (AI) companies, today announced that
Aargon Agency, a leading accounts receivable management (ARM) company that works with major hospital systems and medical offices, is deploying an Interactions Virtual Collection Agent (VCA) to drive revenue recovery while streamlining the customer and agent experience.
Aargon offers state-of-the-art technology along with proven debt recovery services such as first-party, early-out pre-collection, and medical billing. To continue enhancing the collections experience for both customers and agents, Aargon needed an automated solution that could accelerate the digital transforma