Deborah Witkiss, Insight Legal
Eduardo Reyes, Law Society Gazette
In the legal sector, near-universal remote working arrived overnight. Transactions underwent a digital transformation and platforms many had never heard of, such as Zoom, were suddenly in general use. Imagination, too, was applied to delivering the services, advice and support that vulnerable clients needed.
Software provider Insight Legal’s chief operating officer Deborah Witkiss notes that lawyers’ scepticism about using ‘the cloud’ was instantly overcome. ‘We definitely saw a change in people being open to the ideas of remote working – using cloud technology, working with electronic files more than paper files,’ she says. And, of course, this was accompanied by the switch to a flexible working regime.
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