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Allegheny Co residents overrun 211 phone lines seeking covid vaccine appointment

Megan Guza Kristina Serafini | Tribune-Review Doses of the Pfizer-BioNTech covid-19 vaccine sit on a table at St. Thomas More Manor in Bethel Park during a clinic Friday, Jan. 29, 2021.   TribLIVE s Daily and Weekly email newsletters deliver the news you want and information you need, right to your inbox. A phone line meant to help seniors and those without internet access set up covid-19 vaccination appointments lasted less than four hours Thursday before appointments were full but it was long enough for scammers to begin intercepting calls and asking for money, according to Allegheny County officials. Beginning at noon, a partnership between the United Way and the Allegheny County Health Department meant that Allegheny County residents eligible for the vaccine could call 2-1-1 to schedule an appointment at the county’s point of dispensing in Monroeville rather than rely on the internet.

Dial 2-1-1: Allegheny County Expands COVID-19 Hotline To Include Vaccine Appointment Help

Karolina Kabat / Flickr As Allegheny County residents continue competing online for limited COVID-19 vaccine appointments, those without computers have often been left in the dust. Thursday, the County Health Department launched a telephone hotline to help individuals over 65 book appointments at one of the county’s vaccine clinics. “Navigating the online registration can be a challenge for some of our county’s seniors, and vaccinating this group is a top priority for the Health Department,” Health Department director Dr. Debra Bogen said in a press release announcing the hotline. Allegheny County residents over age 65 can call 2-1-1 for help booking vaccine appointments at the clinic, which is located inside the DoubleTree Hotel in Monroeville. The health department said operators with the hotline will also answer questions about the COVID-19 vaccines.

ACHD Opens Feb 9-13 Vaccination Appointments for Individuals 65 and Older

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