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Verizon s new CX leader wants to quash customer pain points

Verizon s new CX leader wants to quash customer pain points
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Dory butlerBrian higginsVerizon consumer group

Verizon Ups Investment in CX, Appoints Brian Higgins as First Chief Customer Experience Officer

Verizon Ups Investment in CX, Appoints Brian Higgins as First Chief Customer Experience Officer
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United statesBrian higginsDory butlerLance koendersChris paulSowmyanarayan sampathCustomer experience organizationVerizon consumer groupAmerican expressVerizon consumerChief customer experience officerCustomer experienceDevice marketingConsumer productOmni customer experience product managementExperience products