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TONY HETHERINGTON: Firm won t refund Pompeii trip

Tony Hetherington is Financial Mail on Sunday s ace investigator, fighting readers corners, revealing the truth that lies behind closed doors and winning victories for those who have been left out-of-pocket. Find out how to contact him below.  Ms B.C. writes: In 2019, I booked and paid for a specialist archaeological holiday with Andante Travels to Pompeii.  It was due to depart last April but was cancelled due to the pandemic.  Andante agreed to a full refund of £2,186, but six weeks later it withdrew the offer and would only give me a voucher for future travel, with the possibility of a cash refund by the end of February this year. 

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