because deeming as reading the book of. because that is a couple of grand is worth. let s see if peter can help us out with theirs. thank you for taking us through the story. to you and to lindsay. peter, it s a nightmare, this. forfamilies, i feel for everybody involved. on the basic question of will matt get his money back? it basic question of will matt get his money back? basic question of will matt get his mone back? , ,, money back? it sounds like matt has in everything money back? it sounds like matt has in everything he money back? it sounds like matt has in everything he should money back? it sounds like matt has in everything he should have - money back? it sounds like matt has in everything he should have done. l in everything he should have done. he and his wife have been incredibly resourceful, doing all the booking and travelling and chatting to the chat but at the same time to hope you get the crash back cashback. the reasonable expenses, the less of the data, i
their expenses, if there s any- have been perfectly reasonable inj their expenses, if there s any sort of dispute their expenses, if there s any sort of dispute about their expenses, if there s any sort of dispute about that, their expenses, if there s any sort of dispute about that, you - their expenses, if there s any sort of dispute about that, you don t i of dispute about that, you don t have of dispute about that, you don t have to of dispute about that, you don t have to take of dispute about that, you don t have to take the of dispute about that, you don t have to take the airline - of dispute about that, you don tj have to take the airline because light have to take the airline because light enters have to take the airline because light enters final. have to take the airline because light enters final. all have to take the airline because light enters final. all airlines . have to take the airline because | light enters final. all airlines are signed ligh
go on holiday, airport chaos is back. more than 1,800 flights a quarter of a million passengers travelling to or from the uk have had theirjourneys cancelled in the last 48 hours. it is because something went wrong at travel services, the wrong bit of data entered on somewhere. it means endless delays, stuck at airports, trying to book a hotel, sleeping on airport floors, pre booking flights, airport floors, pre booking flights, a lot of it going out the pockets of passengers themselves. they will be compensated for that. they will get the money back, but what about the knock on effect of this? mist work, cancelled events, mist hospital appointments in some cases, never mind the stress of the situation. you don t get compensation for that. the question this morning as who should pay. the airline say it is nothing to do with them and not their fault nothing to do with them and not theirfault and nothing to do with them and not their fault and may have to do tape for the disruption tha
there now? parcs resort. how d we get down there now? we scrabbled around, my wife and there now? we scrabbled around, my wife and i there now? we scrabbled around, my wife and i are on the phone, trying to get wife and i are on the phone, trying to get in wife and i are on the phone, trying to get in touch with family for eurostar to get in touch with family for eurostar tickets, to get in touch with family for eurostartickets, eurotunnel, trying eurostar tickets, eurotunnel, trying to get eurostartickets, eurotunnel, trying to get them very. i had my brother near to get them very. i had my brother near middlesbrough, he was messaging me, near middlesbrough, he was messaging me. saying. near middlesbrough, he was messaging me, saying, try the option, try that option me, saying, try the option, try that option and me, saying, try the option, try that option and eventually, we thought, let s get option and eventually, we thought, let s get the train down to london and th
experience with your family. lindsay, a good luck getting home as well, try to relax. enjoy the time in greece. rory, on that question and we will hear another couple of stories in the moment, on the question whether airline should step up question whether airline should step up more. as always an issue in situations like this for the airlines are fully meeting obligations in supporting passengers when things go wrong. their obligations in supporting passengers when things go wrong. when things go wrong. their rates. you know. when things go wrong. their rates. you know. we when things go wrong. their rates. you know, we talk when things go wrong. their rates. you know, we talk about when things go wrong. their rates. you know, we talk about these - when things go wrong. their rates. i you know, we talk about these events is a precedent, but they are not, really. airlines go through these sorts of things, think about volcanoes in iceland and even covid wildfires we see, they ar