shift while driving, but during the 2007 model year, gm replaced the old part with this one. a longer plunger. the difference was just 1.6 millimeters. why is that important? the families of crash victims are enraged and they are heartbroken that it appears someone at gm knew about this problem but didn t tell them. now we have reached out to him for comment. we have not heard back. the company is not commenting specifically about this internal document, but a spokesman reiterates that the company is cooperating fully with congress in their investigation and as we have reported, gm is also conducting a rigorous internal investigation. andrea? and gabe, as we have said, this testimony from the deposition of ray was clear and categorical that he was not aware of it and we obtained the
video of that for one of the families. tom costello, they are anticipating this apology from the new ceo of gm. tell me about those families. we saw a few of their comments, but it has to be unbelievably heartbreaking and angering for them to know that a tiny little change could have altered the results. they are absolutely heartbroken. they are angry. they are in anguish. i spoke to several mothers. the thing about the story is i m sure gabe would tell you, almost all of the victims are young people. it s a cheap, young car. it s for people just getting their first car. they are teenagers or in their early 20s. you have so many family members who have lost somebody who was 19, 20, 21, 25 years old and they are just heartbroken over this. and the moms i talked to were
good day. i m andrea mitchell in washington where lawmakers are going to push the gm ceo on how glrks m let customers drive defective cars. she plans to apologize and say she did not know about safety issues with several gm models over a seven-year period. survivors and the families of individuals killed in accidents linked to ignition switch failures told reporters how important today s hearing is to them. this is just the tip of the iceberg. we are the people left behind when a loved one got into what was supposed to be a safe car. a gm car. driving this car was like playing a game of russian roulette with my safety and my friends. you can t explain the fear when
responsive as more information comes forward. now, as you know, she is new to this job and henry waxman, democrat of california who is the ranking member on this full committee, acknowledged that there was apparently a mess left for her to clean up as she takes the reins here of gm. the problem for her, of course, is that there are limitations to what she can say, perhaps limitations to what she knows. at the moment until her own company s review is completed, she appears in terms of the way she was prepared for this hearing to have some limitations. she came with a message about trying to acknowledge the suffering of victims, to apologize for that and to lay out some steps, but in terms of getting real nuts and bolts answers, that does not seem to be playing out as some members of the committee would have liked. all right, kelly o donnell watching it all for us on the hill. thank you so much for that. now let s turn to jonathan allen, bloomberg news white house reporter. jonathan, i
doing business gm s style. nbc capitol hill correspondent kelly o donnell is listening into today s hearings. kelly, what are you expecting to hear today in the questioning? reporter: well, good afternoon, joy. i spoke to the chairman of this subcommittee, tim murphy, and he s a republican of pennsylvania. what this really will show us is an opportunity to put to gm and to the top federal regulator from the national highway traffic safety administration a big question about why weren t they talking to each other. congressman murphy says that what really was discovered in these reports are all of these pieces of evidence over a ten-year period. now, taken on their own back when this began, maybe some of the people involved would not have had the foresight to see where we are now with so many lives harmed, so many deaths and accidents associated with this. but they weren t talking to each other. why was that? murphy also told me that he had concerns in the reports that congressional